Shipping Policy
Thank you for shopping at Cozy. All orders from Cozy are subject to our shipping policy, outlined below. If you have any questions about our shipping practices, please contact our dedicated support team at yinanwang@cozybath-us.com
Where We Ship
The Western region shipping address is: 2182 Maple Privado, Ontario, CA 91761
Eastern region shipping address: 27360 John R Rd, Madison Heights, Ml 48071.
Our delivery addresses cover 48 U.S. states, excluding Hawaii and overseas military bases.
Processing
We process orders during our normal business hours.
Working Time: 9:00 am-5:00 pm
Shipping Rates & Timing
Ships out of warehouse within 3 days. Transporting time is depending on the logistics company, usually within 15 days.
Tracking Your Order
When your order has shipped, we will send you an email with tracking info so you can check in on the delivery of your order. If you don’t receive this email in a timely fashion, please reach out to us at yinanwang@cozybath-us.com
How to Contact Us
If you have any questions or concerns regarding your order or the shipping options available, please contact us at yinanwang@cozybath-us.com